Cancellation Policy
Here at Panache, we realize that our clients have a fast-paced,
ever-changing lifestyle and unexpected events do arise. However,
when a client does not cancel 24 hours in advance, we are often
left with an appointment time that cannot be filled. In order to
safeguard the limited amount of time that our salon has available,
we require a full 24 hours notice for canceling or rescheduling
appointments. There will also be a 25% charge (of the scheduled
appointment) for each service missed that is not cancelled 24 hours
in advance, regardless of your reason for canceling or rescheduling.
This late fee lets us provide partial compensation to our wonderful
staff. We provide confirmation calls as a courtesy to you; please
don't use this courtesy as the only means of remembering your appointment.
Return Policy
If you are not happy with your products or your service, neither
are we. Therefore: Services will gladly be redone within 2 weeks
of your first visit, and a product may be exchanged for any other
suitable product.
Parking
Parking may seem a little tight during extremely busy hours here
at the salon, but feel free to double-park in the back lot. Employees
are the only ones who will pull forward, so don't be afraid to block
anyone in.
Models
We have an apprenticeship program here at Panache for new hairstylists.
Each apprentice requires models for certain technical haircuts and
coloring. Appointments with the apprentices always begin with a
thorough consultation, and include a technical haircut and finishing
style - the same as a regular salon appointment, only a fraction
of the price. If you are interested in being a model, ask an appointment
coordinator for a model form.
Gift Cards
We offer gift cards for any service or dollar amount. They are always
the perfect gift for any occasion!!
Service Pricing
You may wonder why prices may vary from one service provider to
the next. The variation of price is a reflection of career advancement
and personal development. Each service provider is constantly striving
to reach goals regarding objectives such as Productivity, Client
Retention, and Quality of Work. These objectives are a direct reflection
of client satisfaction and how well a service provider is performing
their job. Twice a year reviews and performance evaluations are
conducted to see how a service provider is advancing on their career
path. If all of their pre-set goals have been achieved, then the
service provider is considered for a promotion, which involves advancement
to the next pricing tier. All service pricing levels are increased
in 10% increments. You as the client have the choice to continue
along with your current service provider, or if you choose not to,
then we encourage you to experience someone else's expertise.
We observe the following holidays by closing our facility:
New Years Day, July The Fourth, Thanksgiving Day, Christmas Eve Day & Christmas Day |
